FAQ

1. Are your haircare products suitable for all hair types?

Yes! At X M Beauty, we understand that everyone's hair is unique and requires different care. That's why we have carefully curated a collection of haircare products that are suitable for all hair types. Whether you have straight, wavy, curly, or coily hair, we have the perfect solutions to help you achieve your desired look.

2. Are your products natural? Yes. We believe in the power of nature when it comes to making our haircare products. That's why all our products are carefully crafted with the finest all-natural and clean ingredients. We understand the importance of using safe and effective ingredients on your hair, and we are committed to providing you with the best beauty solutions that are both gentle and powerful.

3. How do you know which hair products you need?

The first step in finding the right hair products is to examine your hair and understand its unique needs. If your hair is dry, brittle, or breaking off, it's a clear sign that it lacks moisture. In this case, our moisturizing leave-in conditioner would be the perfect solution for you. It will deeply hydrate your hair, leaving it soft, smooth, and healthy-looking.

On the other hand, if your hair has a hard time retaining moisture or tends to get dry quickly, you need a product that can lock in all the moisture. Our specially formulated oil is designed to do just that. It will create a protective barrier around your hair, preventing moisture loss and keeping your locks hydrated throughout the day

4. what types of hair accessories do you sell? At X M Beauty we well a large range of hair accessories! We sell scrunchies in three sizes and bonnets for adults and toddlers.

5. do you accept wholesale orders? Yes! Please fill out our wholesale application on the wholesale page.

6. Do you take custom orders? No, we do not take custom orders at the moment!

7. How long will it take to receive your order? Please refer to the processing & shipping page.

8. what is your return or exchange policy? Please refer to the return & exchange page.

9. Do you offer gift wrapping?

We apologize, but we currently do not offer gift wrapping services. However, if you have any special requests or need assistance, please don't hesitate to contact us. We will do our best to assist you in any way we can.

10. Can I track my order? Yes! Once your order is fulfilled an email will be sent to you with your tracking number.

11. Do you ship internationally?

We strive to provide exceptional service and deliver our high-quality products to customers around the world. However, we regret to inform you that we currently do not offer international shipping.

12. How can I contact you? Please fill out our contact form on our website.