Terms and conditions

Welcome to X M Beauty, your go-to destination for handmade natural haircare and accessories. We are committed to providing you with high-quality products that are not only stylish but also gentle on your hair. Before making a purchase, please take a moment to review our terms and conditions.

1. Product Descriptions

We strive to accurately describe our products, including their materials, dimensions, and features. However, please note that every item is handmade and may vary slightly. colors may also vary slightly due to different monitor settings. If you have any questions about a specific product, feel free to contact us by filling out our contact sheet.

4. Product Variations

Due to the handmade nature of our scrunchies, there may be slight variations in color, pattern, and size. These variations are part of the unique charm of our products and should not be considered as defects.

2. Pricing and Payment

All prices on our website are listed in US dollars. We accept various payment methods, including credit cards, debit cards, and PayPal. Your payment information is securely processed, and we do not store any credit card details on our servers.

3. Shipping and Delivery

We offer shipping throughout the U.S. and strive to process and ship your order as quickly as possible. Please note that delivery times may vary depending on your location. Once your order has been shipped, you will receive a tracking number to monitor its progress. For more information about our shipping policies, please visit our dedicated Shipping page.

4. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us @shopbeauty@xmbeautyllc.com within 14 days so we can try to resolve the issue.  For more details, please refer to our Returns and Exchanges policy.

5. Privacy and Security

Your privacy is important to us. We collect and store your personal information solely for the purpose of processing your orders and providing you with a seamless shopping experience. We do not share your information with third parties, except for shipping purposes. For more information, please review our Privacy Policy.

6. Intellectual Property

All content on our website, including images, logos, and product descriptions, is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any of our content without our prior written consent.

7. Contact Us

If you have any questions, concerns, or feedback regarding our terms and conditions, please don't hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience with X M Beauty is enjoyable and hassle-free.

Thank you for choosing X M Beauty. We appreciate your support and look forward to serving you!